3PL LogisticsReady-to-Install
Ready-to-Install.
From shipment tracking to installation readiness.
Delivered wasn't the same as ready for installation.
I designed the shipped Frito-Lay portal to group deliveries around the campaign, store, and installation they supported. Coordinators could review receipt, acceptance, and outstanding materials before confirming readiness for an installer.
- My Role
- UX Lead
- Information architecture and coordinator workflows
- Interfaces & Systems
- Desktop / Web
- Project Scope
- Frito-Lay
- Installation readiness across parcel and truck deliveries
The problem: Deliveries didn't confirm installation readiness.
Each installation depended on materials arriving from multiple vendors through separate parcel and truck-delivery paths. Tracking individual shipments did not establish whether the store had received and accepted everything needed for the work.
The installation was already scheduled.
Materials moved on different schedules while the store and installation team worked toward one planned date.
Delivery didn't mean installation-ready.
A delivery scan could not account for missing items, damage, or rejected materials. An installer could arrive while essential requirements remained unresolved.
The challenge wasn't simply tracking shipments. It was knowing whether the installation could begin.
Research: Mapping shipment paths and readiness decisions.
I mapped vendor, carrier, and store handoffs to identify where pickup, delivery, receipt, and acceptance affected installation readiness.
On smaller screens, scroll sideways to explore the complete diagram.
Choose a decision or response above to reveal what happens next and highlight its place in the flow.
Design: A coordinator view for installation readiness.
The central design decision was to organize deliveries around the installation they supported. The historical portal grouped shipment information by project; the detailed coordinator view brings receipt, acceptance, and outstanding issues into that same readiness decision.
Original Frito-Lay portal
The shipped portal connected project-level shipment grouping with delivery details and tracking.
Review the installation.
See shipments associated with a campaign and store, including deliveries that remain missing or unresolved before installation.
Compare required deliveries.
Keep campaign and store context visible across the shipments required for installation.
Find unresolved shipments.
Identify deliveries that still need coordinator attention before installation.
Inspect the shipment.
Inspect individual Pick Slip records, carrier information, and receipt or acceptance conditions within an installation.
Review the carrier record.
Keep the individual shipment’s carrier information connected to its Pick Slip.
Check receipt conditions.
Examine receipt and acceptance details before confirming that the delivery is resolved.
Follow delivery updates.
Follow individual parcel or truck-delivery updates while retaining the connection to the larger installation.
Inspect shipment events.
Review progress for the individual parcel or truck delivery.
Retain installation context.
Keep delivery updates connected to the campaign, store, and installation they support.
A detailed coordinator view
Review required deliveries, identify unresolved materials, and distinguish delivery status from installation readiness.
Store 3284 – Frito-Lay Reset
☆Project RTI-2024-1187 Grocery
Store 32841234 Market Street
Austin, TX 78701
Planned installationMon, Oct 21, 2024In 5 days
Project ownerAlex MorganProject Coordinator
Ready for installationAll required materials have been received and accepted.
complete
- OrderedOct 1
- PickupOct 3
- In TransitOct 5
- DeliveredOct 12
- AcceptedOct 13
- ReadyOct 13
Shipment tracking
Track the five required deliveries and inspect their acceptance evidence.
Project documents
Illustrative document categories linked to installation readiness. No live files are attached.
Project activity
Selected milestones from the illustrated installation.
- Oct 13, 2024All five delivery requirements accepted. Ready for coordinator confirmation.
- Oct 12, 2024Two LTL shipments delivered and accepted.
- Oct 11, 2024Small parts kit received and accepted.
- Oct 10, 2024Shelf labels and signage received and accepted.
- Oct 09, 2024Truck collection completed.
Required deliveries 5 shipments
Multiple carriers and shipment types are coordinated into one installation decision. Each delivery must be received and accepted before the installation can be dispatched.
No shipments match those filters.
| # | Description / Contents | Origin | Carrier | Tracking ID | Status | Received | Accepted | Details |
|---|---|---|---|---|---|---|---|---|
| P-001 | Shelf labels and signage | Dallas, TX | FedExFedEx | Delivered | Oct 10 | Oct 10 | ||
| P-002 | Small parts kit | Houston, TX | UPSUPS | Delivered | Oct 11 | Oct 11 |
| # | Description / Contents | Origin | Carrier | Tracking ID | Status | Received | Accepted | Details |
|---|---|---|---|---|---|---|---|---|
| L-001 | New gondola shelving | Phoenix, AZ | XPOXPO | Delivered | Oct 12 | Oct 12 | ||
| L-002 | Refrigeration panels | Dallas, TX | ODFLODFL | Delivered | Oct 12 | Oct 12 |
| # | Description / Contents | Origin | Carrier | Tracking ID | Status | Received | Accepted | Details |
|---|---|---|---|---|---|---|---|---|
| T-001 | Store returns and old fixtures | Store 3284, Austin, TX | FLFrito-Lay Fleet | Completed | Oct 09 | Oct 09 |
Installation components All items accounted for
Key materials for this installation and the shipments that fulfill each requirement.
Grouping deliveries around the installation made readiness assessable across separate shipment paths. Final confirmation remained with the coordinator.